Imagine walking into the food court at Seven Oaks or your local mall. Do you have a picture of it in your mind? Okay. You walk from restaurant to restaurant, eyeing the food, asking the occasional question, and eventually purchasing what you decide upon. You then find a seat in the oversized dining room and enjoy your meal.
Now, come with me to the food court in Kampala, Uganda. The first thing you do is to find a table to sit at. But, before your bum even hits the chair, a group of six or seven people come over and present to you the various menus for the restaurants represented in the food court. These restaurant employees hover around you, suggesting different dishes and answering your questions about the food. Once you have decided, they take your order and bring it and the bill to you in a timely manner. Overwhelming? A little. Personal? Yes! Jim explained to me that here they very much value relationships…and I must believe it’s true because I experienced it in the food court of all places.
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1 comment:
Ya... but is there an A&W in their food court ;)
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